Automate the WhatsApp work your team shouldn't do manually
Keyword-triggered replies, drip campaigns, and scheduled sequences — built visually, no developer required, running on your existing WhatsApp number.
Start Free TrialWhat is a WhatsApp automation workflow?
A workflow is a no-code sequence of actions triggered by a customer message, a keyword, a schedule, or an external event (like a new order). For example: a customer sends 'Price' → the workflow replies with your pricing template, tags the contact, and notifies your sales team.
wChatFlowAI runs two kinds of triggers: keyword-triggered flows that respond the moment a matching message arrives, and schedule-triggered flows that fire at a set time — both processed on a dedicated automation queue so a busy automation never delays a regular customer reply.
Automations can also call your CRM or e-commerce store via webhook, so a WhatsApp conversation can update a lead record or check an order status without any manual step.
How it works
- 1
Pick a trigger
Keyword match, schedule, or webhook — choose what starts the automation.
- 2
Build the steps visually
Drag and drop message steps, conditional branches, and delays in the workflow builder.
- 3
Connect your tools
Add a webhook step to sync with your CRM, sheet, or store.
- 4
Publish and monitor
Turn the flow on and track how many contacts move through each step.
What's included
Visual workflow builder
Drag-and-drop steps, branches, and delays — no code.
Keyword triggers
Respond instantly the moment a customer's message matches a trigger phrase.
Scheduled & drip sequences
Time-based flows for reminders, follow-ups, and nurture campaigns.
Webhook integrations
Trigger a flow from — or send data to — your CRM, sheet, or store.
Frequently asked questions
Do I need a developer to build a WhatsApp automation?
No. The visual, drag-and-drop workflow builder is designed for non-technical users. Webhook steps for deeper CRM integration are optional and can be set up by a developer if needed, but aren't required for most flows.
What triggers a WhatsApp automation flow?
Either a keyword in an inbound message, a scheduled time, or an external webhook event such as a new order or form submission.
Will automation flows ever delay a normal customer reply?
No. Automation execution runs on its own dedicated processing queue, separate from regular message sending, so a busy automation flow can never block or slow down a direct reply to a customer.
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