WhatsApp AI Chatbot

An AI chatbot that actually knows your business

Train it on your FAQs, pricing, and policies. It answers instantly, in Hindi, English, or Hinglish, and hands off to a human the moment a query needs one.

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What makes a WhatsApp chatbot different from a keyword bot?

A keyword bot matches exact phrases and replies with a fixed response — it breaks the moment a customer phrases a question differently. An AI chatbot understands intent, draws on your actual business knowledge base, and replies in natural language.

wChatFlowAI's AI bot is deliberately task-scoped: it's trained on your FAQs, product catalogue, and policies, not built for open-ended general conversation — in line with Meta's 2026 policy on WhatsApp AI use, which restricts bots to task-scoped assistance rather than unrestricted chat.

Every reply the AI can't confidently handle is escalated to a human agent automatically, so customers never get stuck in a loop with a bot that doesn't understand them.

How it works

  1. 1

    Upload your knowledge base

    FAQs, product info, pricing, and policies — the AI learns from what you already have.

  2. 2

    Set the scope

    Define what the bot should and shouldn't answer, keeping it task-scoped and policy-compliant.

  3. 3

    Go live in the inbox

    The bot replies inside your existing WhatsApp number and shared inbox — customers see one number, one conversation.

  4. 4

    Escalate automatically

    Low-confidence or out-of-scope queries route to a human agent without the customer repeating themselves.

What's included

Hindi, English & Hinglish

Understands and replies naturally across the languages your customers actually use.

Sentiment-aware escalation

Detects frustration or urgency and escalates to a human before it becomes a complaint.

Learns from approved replies

Improves over time from the responses your team approves and sends.

24/7 coverage

Answers instantly outside business hours, when your team is offline.

Frequently asked questions

Does the AI chatbot need coding to set up?

No. You upload your FAQs, product info, and policies through the dashboard — no code, no separate NLP training pipeline.

Will the bot try to answer questions it doesn't know the answer to?

No. It's configured to stay within its trained knowledge base and escalate anything outside that scope to a human agent, rather than guessing — this is also required under Meta's policy against open-ended general-purpose WhatsApp bots.

How much does each AI reply cost?

AI replies are billed per response from a separate AI wallet, at a low per-reply rate shown on the pricing page — kept entirely separate from your main WhatsApp messaging wallet.

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Ready to try WhatsApp AI Chatbot?

14-day free trial · No credit card required · Live in days

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